1. Who we are and what this Policy covers
1.1 This Privacy Policy explains how Mettatonic Corporation, a Delaware corporation registered to do business in California (“Mettatonic”, “we”, “us”), collects, uses and shares personal data when you use the Services we offer under the Shade of Hue brand. Our mailing address is 50 W. Manor Dr., #1298, Pacifica, CA 94044.
1.2 Mettatonic is responsible for (the “controller” of) your personal data.
1.3 Shade of Hue also operates through a subsidiary of Mettatonic in Vietnam.
1.4 This Policy covers every Surface listed in the Terms of Service, Section 2.3, including Northwind Play Lab and AI in Testing Daily (daily.testingeducation.org). It does not cover Tokenizer, which is a Partner Lab (Section 15).
2. Definitions
2.1 Capitalized terms have the meanings in the Terms of Service, Section 2, including Services, Surfaces, User Content, Voice Data, AI Features, Model Router, AI Provider, AI Output, Partner Lab, Seat and Team Admin.
2.2 “Personal data” means information that identifies, relates to or can reasonably be linked to you.
2.3 “Service provider” (or “processor”) means a company that processes personal data for us and under our instructions.
3. Information we collect
3.1 Account information: name, email address, password or sign-in details, and profile details you choose to add.
3.2 Purchase and billing information: Plan, billing history, renewal choice, country, and limited payment details from Stripe (for example card brand, last four digits, expiry date and the country that issued the card).
3.3 User Content: prompts, files, saved and shared prompts in PromptVault, test artifacts in Astra, and other content you submit.
3.4 AI interaction data: your inputs to AI Features, the model you choose and the AI Output. See Section 6.
3.5 Voice Data: recordings and the transcripts or feedback made from them in QA Voice Coach. See Section 7.
3.6 Learning data: course enrollment, progress, quiz or exercise results, and Certificates issued through Certifier.io.
3.7 Team data: if you use a Seat on a Team Plan or Company Partner licence, your organization, Seat assignment, Seat swaps and usage. See the Terms of Service, Section 12.
3.8 Email subscription data: if you subscribe to AI in Testing Daily or a newsletter, your email address and your subscription and consent records. See Section 5.
3.9 Consent records: the version of the Terms of Service and Privacy Policy you accepted, the renewal terms you agreed to at checkout, and when.
3.10 Communications: support requests, emails and survey answers.
3.11 Device and usage data: IP address, browser and device type, pages viewed, actions taken and approximate location, collected through cookies and similar technologies. See the Cookie Notice.
4. How we use information
4.1 To provide the Services, including creating your Account, delivering courses and labs, and running AI Features.
4.2 To process payments, renewals, refunds and regional discounts, including checking the country that issued your card.
4.3 To send service messages, including receipts and the renewal reminders in the Terms of Service, Section 5.4.
4.4 To send AI in Testing Daily and any newsletter you subscribe to (Section 5).
4.5 To provide support.
4.6 To secure the Services and prevent fraud and abuse.
4.7 To understand and improve the Services.
4.8 To keep records of what you agreed to and when.
4.9 To comply with law and enforce our Terms.
5. Email and newsletters
5.1 What this covers. This Section covers AI in Testing Daily (daily.testingeducation.org) and any newsletter we offer in the future. Mettatonic runs both under the Shade of Hue brand.
5.2 What we collect. Your email address, the date you subscribed, how you subscribed, and the record of your confirmation.
5.3 How you subscribe. You subscribe by entering your email address and then confirming by clicking the link in the confirmation email we send you (double opt-in). We do not send AI in Testing Daily or a newsletter until you confirm.
5.4 Signing up for something else. If you create an Account or buy a Plan, we will not add you to a newsletter or other marketing email unless you tick a separate box that is unticked by default.
5.5 Unsubscribing. Every AI in Testing Daily and newsletter email has an unsubscribe link and our mailing address. You can unsubscribe at any time, and we will stop sending promptly.
5.6 Service emails. Receipts, renewal reminders, security notices and other messages about your Account or Plan are part of the Services. Unsubscribing from a newsletter does not stop them.
5.7 Email provider. We send these emails through an email service provider (see Section 9).
6. AI model processing through the Model Router
6.1 How it works. Our AI Features use a Model Router. You can choose among several AI models from different AI Providers. When you use an AI Feature, we send your input to the AI Provider of the model you chose, and that AI Provider returns the AI Output.
6.2 What is sent. Depending on the feature, this may include your prompts, the files or test artifacts you submit, earlier messages in the same session and, where relevant, Voice Data or transcripts.
6.3 AI Providers by category. We use these categories of AI Providers:
- Large language model providers, which generate text and other AI Output from your input.
- Speech and audio processing providers, where a feature processes Voice Data.
6.4 AI Provider practices. Each AI Provider handles the data it receives under its own terms.
6.5 Your choices. You choose which model, and so which AI Provider, processes your input.
6.6 Please do not include sensitive personal data, confidential business information or other people’s personal data in AI inputs unless you have the right to share it. See the Terms of Service, Section 15.5.
7. Voice Data (QA Voice Coach)
7.1 What we collect. When you use QA Voice Coach, we record your voice and may create transcripts and feedback from it.
7.2 Why. To give you coaching feedback on your spoken answers.
7.3 Permission. We ask for permission to use your microphone before recording.
7.4 Deletion. You can ask us to delete your recordings (Section 12).
8. Payments
8.1 Stripe processes payments and collects your payment details directly. Stripe handles that information under its own privacy policy.
8.2 Prices are in US dollars. Stripe may show an approximate price in your local currency (Stripe Adaptive Pricing). To do this, Stripe uses information such as your location or the country that issued your card.
8.3 To apply a regional discount coupon, we or Stripe check the country that issued your payment card.
8.4 We receive limited payment information from Stripe, as described in Section 3.2.
9. How we share information
9.1 Service providers. We share personal data with service providers that help us run the Services:
| Category | Provider | Purpose |
|---|---|---|
| Payments | Stripe | Checkout, billing, renewals, refunds, local-currency prices, regional discount checks |
| AI models | AI Providers through the Model Router, by category (Section 6.3) | Running AI Features |
| Certificates | Certifier.io | Issuing Certificates |
| Email service provider | Account email, receipts, renewal reminders, AI in Testing Daily, newsletters | |
| Learning platform | Learning platform provider | Course delivery and progress |
| Hosting | Hosting provider | Hosting the Services and data |
| Analytics | Analytics provider, where we use one | Measuring use |
9.2 Affiliates. We may share personal data with our affiliates, including our Vietnam subsidiary, to provide support and run the Services.
9.3 Team Admins. If you use a Seat, your Team Admin can see the information described in the Terms of Service, Section 12.12.
9.4 Other users. Prompts you choose to share in PromptVault are visible as described in the Terms of Service, Section 8.3.
9.5 Partner Labs. See Section 15.
9.6 Legal and safety. We may disclose information if the law requires it or to protect rights, safety and the Services.
9.7 Business transfers. Information may be transferred as part of a merger, reorganization or sale of assets.
10. International transfers
10.1 We are based in the United States. Our subsidiary is in Vietnam. Our service providers and AI Providers may process data in other countries.
10.2 Where required, we use appropriate safeguards for international transfers.
11. Retention
11.1 We keep personal data while your Account is active and as needed to provide the Services, then as needed for legal, tax, accounting and dispute purposes.
12. Your rights and choices
12.1 Everyone: you can update your Account information, unsubscribe from AI in Testing Daily and newsletters, and ask us to delete your Account or export your data.
12.2 EU and UK users: you have rights to access, correct, erase, restrict, object to processing, data portability and to withdraw consent, and to complain to your data protection authority.
12.3 US state residents: depending on your state, you may have rights to know, access, correct, delete and opt out.
12.4 To use your rights, contact us using the details in Section 17. We will verify your request before acting on it.
13. Security
13.1 We use reasonable technical and organizational measures to protect personal data. No method of sending or storing data is completely secure.
14. Children
14.1 The Services are not meant for children. We do not knowingly collect personal data from children.
15. Partner Labs (Tokenizer)
15.1 Tokenizer is a Partner Lab run by a third party, which is responsible for the privacy rules that apply to Tokenizer. See the Partner Lab Notice.
16. Changes to this Policy
16.1 We will post changes here and update the version number and effective date. For material changes, we will tell you by email or in the Services.
17. Contact
17.1 Privacy questions and rights requests: email help@shadeofhue.com or write to Mettatonic Corporation, 50 W. Manor Dr., #1298, Pacifica, CA 94044.